QRP was a janitorial company focused mainly on office parks and small retail in one state. Revenues were stable but not accelerating. The company was not differentiated, competed on price and had thin margins. The Challenge: Reinvent the business to increase growth, diversify its services, increase margins, and make the company more attractive to future acquirers. The Work: We evaluated the marketplace and determined that there was an opportunity with big-box retailers. Many large retailers were beginning to outsource their janitorial services to local firms. We realized that we could build a national presence by building sub-contract janitorial relationships in all the major metro markets in the country. We built sub-contract partnerships with janitorial firms in the top 20 metro markets in the U.S. then went after national cleaning contracts with big-box retailers. The Results: The company became one of the largest providers of floor care services to big-box retailers in the U.S. and revenues grew from $25MM to over $150 million.